From Start to Finish, Step-by-Step
Select Your Platform
Identify the platforms where your customers are most active. Choose from a wide range of platforms such as Google, Booking.com, Expedia, and more. This step ensures we gather all relevant feedback about your business.
Automated Review Collection
Our system automatically collects all customer reviews from the selected platforms. No need for manual intervention, ensuring a comprehensive and time-efficient process.
Sentiment & Emotion Analysis
We analyse the collected reviews to understand the sentiments and emotions behind each comment. This includes both general sentiment and aspect-based sentiment analysis, providing deep insights into what your customers feel about specific aspects of your business.
Customised Report Creation
We tailor the report to address the specific concerns and needs of your business. The report highlights key insights and actionable recommendations to help you improve customer satisfaction and business performance.
Receive Your Report
Get your comprehensive report both online and offline. Along with the report, receive a detailed explanation and recommended solutions. Choose to discuss the findings with our experts either face-to-face or online for personalised guidance.
Select the Platforms Customers Use to Discuss You
Discover Hidden Emotions
Identify Aspects of Your Business
Your Insights in Print and Online
Expect These Benefits from Vidolimo
| Feature | Vidolimo | Competitors |
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Automated Process |
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Personalised Dashboard |
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Customer Emotional Analysis |
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Customised Reports |
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Aftercare Support |
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Pricing
- Analyse Business Aspects to Increase Sales
- Learn Customer Preferences to Cut Costs
- Find Popular vs. Unpopular Products
- Learn Reasons for Customer Rating Variations
- Process
- Fill out the order form
- We contact you in 2 business days
- Pay
- Receive your report
Your questions, answered
Vidolimo’s AI solution is an advanced tool designed to analyse customer reviews from any platform. It detects emotions and identifies repetitive aspects in the reviews, providing valuable insights to help businesses improve their services and customer satisfaction.
Our AI technology uses natural language processing and machine learning algorithms to analyse customer reviews. It assesses the sentiment of each review, identifies common themes, and highlights key areas for improvement.
Understanding customer emotions helps businesses gauge how customers truly feel about their products or services. This deeper understanding allows businesses to make more informed decisions, leading to improved customer satisfaction and loyalty.
Any business that receives customer feedback can benefit from our AI solution. This includes hotels, restaurants, retail stores, and other medium to large enterprises that aim to enhance their customer experience and service quality.
By providing insights into customer emotions and identifying key trends in feedback, our AI solution helps businesses address customer concerns more effectively. This leads to better service quality, increased customer satisfaction, and ultimately, higher business growth.
Yes, Vidolimo’s AI solution is designed to integrate seamlessly with various platforms, making it easy to incorporate into your existing system without any hassle.
The time to see results can vary depending on the volume of customer reviews and the specific needs of your business. However, many businesses start seeing valuable insights within a few weeks of using our AI solution.
Absolutely. We prioritise data security and employ robust measures to ensure that your customer data is protected at all times.
Yes, our AI solution is highly customisable. You can tailor the analysis to focus on specific aspects that are most relevant to your business goals and objectives.
Getting started is easy! Simply click the “Book Now” link to schedule a consultation with our team. We’ll help you set up the solution and guide you through the process.
